The PREMIUM license is released instantly on subscriptions made via credit card.

Yes. You have an unconditional 7-day guarantee when you subscribe to one of the Animal Anesthesia plans, according to the Brazilian Consumer Code. You pay the first monthly fee, access all the tools, and if, within 7 days, you are not satisfied, just go to the “My Profile” screen and click on the “Change / Cancel plan” button, then “Cancel”. Your account will automatically migrate to the FREE plan, to request a refund send an email to [email protected] within the warranty period and will be promptly answered.

After 7 days, cancellation can still be done at any time without penalty. In this case, there is no refund for the future unused or retroactive period. For more details on cancellations visit: anestesiaanimal.com/termos

We offer five plans within the Animal Anesthesia app: Free, TIVA, PLUS, MASTER and CORPORATE

There are several calculators and tools that optimize your routine. The plans are gradual, that is, the TIVA plan has all the functions of the Free plan and 12 more new functions, whereas the PLUS plan has all the functions of the TIVA plan plus 2 more functions, the “Anesthetic Record” and “My Protocols” “. The MASTER plan is the most complete, and also has a Financial Control function. CORPORATE plans have all the previous functions + proportional discount and Bonus Account Terms.

You can check each function here: www.anestesiaanimal.com.br/en/#planos and compare which plan best fits your profile.

Part of all product sales and subscriptions are intended solely for sustaining projects that help poor people and animals.

Payment is made via credit card (only option for users outside Brazil). The payment system is of the recurring monthly type (subscription) or by prepaid card. The invoice is sent to your email and via notification in the app. Remember to check the option to “Use this credit card in future charges” so that the charge is automatic and you do not need to enter it every month if you are subscribing to a plan.

No. Only iOS systems (from version 13.0) and Android (from version 9.0) are able to support our application. Cell phones, Tablets or any other device that has compatible iOS or Android systems can be used. The Animal Anesthesia app cannot be fully accessed from internet browsers, but we do have a Web Panel to manage your subscription and download anesthetic records and PDF terms generated in the app.

Just access your account on the app and click on the “My Profile” button then on “Sign a Plan”, fill in the information to generate your invoice and Invoice. The invoice is sent to your email and via notification in the app with the same due date as when it is requested.

If you want to try it before signing up, we offer 7 free days, request it here on this form or on the corresponding button within the app.

Once you are a subscriber, you will not need to re-enter payment details in subsequent months (provided you check the option “Use this credit card in future charges”), as the charge is made on a recurring basis.

Any questions or problems, please visit our contact page.

Yes! All new users can try the MASTER plan for free for 7 days. Activate the free trial directly through the app on the corresponding button on the Home screen or on the “My Profile” screen.

After experimenting for a week you can subscribe. The invoice will be generated due on the same day that you sign.

Yes, for that you need to follow the steps:

• Access the “My Profile” screen, click on “Change/Cancel Plan”, select the new plan you want.
• If you choose to upgrade (upgrade plan), an invoice with the difference in values between the plans according to the period already used is generated, just pay and as soon as the payment is confirmed, your account will receive the upgrade. If you choose to downgrade or cancel your functions, your functions will be reduced or canceled immediately, so we recommend that you only do this one day before the billing date, allowing you to make the most of your benefits.